L.L. Bean, the World King Death Daryl Dixon Shirt retailer known for their sturdy Bean boots and lifetime warranty, is no longer famous for the latter. In February, L.L. Bean reneged on their lifetime warranty and has been subject to a number of lawsuits from disgruntled customers in the year since. The lifetime warranty policy was instituted in 1912 and for over a century, customers could returns boots years after they had purchased them.
But due to customers abusing the policy, L.L. Bean made the World King Death Daryl Dixon Shirt to shorten their lifetime return policy down to one year. One discontented customer, William Shirley, decided to launch a class-action lawsuit against on behalf of all customers who had purchased Bean boots before the warranty changed on February 9th, 2018. However, last week a federal judge in California ruled in favor of L.L. Bean, stating that Shirley’s lawsuit had failed to prove “current, concrete injury” brought on by the new return policy.
“Implicit in World King Death Daryl Dixon Shirt satisfaction guarantee — a promise to refund customers who are not satisfied with their products — is a reciprocal requirement that customers seek refunds under the guarantee in good faith. By their very terms, misuse, abuse, improper care, negligence and excessive wear and tear all signify that a customer’s return is for reasons other than a good faith lack of satisfaction with the product,” read the decision